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FlexClock - Updating the Software via Ethernet FlexClocks
This article is for FlexClocks, the Z11, Z18, Z23/33, Z24/34, Z12/14 and VeriFone Vx510, Vx570, Vx610):

If you go to Administration > Verify Transmit and click on the clock in question or press the Menu, *, or # key or the left most purple key on the Vx clocks and it has the latest version there is no need for an update.

If an update is needed, it can be requested via your Ethernet connection by doing the following:

1. First ensuring that the clock will not be touched during this process as it can take up to 10 minutes to complete.

2. Press 9 to start a manual transmit, then immediately press 1 to clock IN.

3. Enter 873283757 (which spells "update757") then the enter key (or the OK key) to save a punch. If you have any prompts configured, just provide any answer that gets you past the prompt. The clock should say Clock In Successful.

4. Then press the 9 key to transmit.

This code is not so much a feature of the clock, but a feature of our server. This number has a special meaning to our server. When it sees a punch arrive with this number, it checks to see if there is a newer software release available for the clock, and sends it if available.

Due to size and bandwidth constraints, cellular clocks (Vx510g and 610g) cannot download software updates over the cellular connection. You should connect a land line and force the clock to transmit over the land line by temporarily removing the antenna.

==NOTE: On the Vx570 FlexClocks they will need an "On-Board Software Version" of at least 757.2.002 or higher to use this feature. This can be verified by going to Administration > Verify Transmit and clicking on the link for the clocks serial number. If not they will need to update the software using either the USB or Analog phone method below:

FlexClock - Firmware and Software USB Upgrade
FlexClock - Vx Series - Firmware and Software Analog Phone Line Upgrade

Please contact Support if you have any issues with this process.

Path: Knowledge Base Index Page (A Work in Progress) > FlexClock (Main Page) > FlexClock - General Information and Functions
ID
448
Category
<Unassigned>
Date Created
10/23/2009 9:32:42 AM
Date Updated
11/11/2015 10:00:28 AM
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