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FlexClock - Clearing the Clock Memory
In some instances you will need to clear the clock memory due to issues with the FlexClock itself then re-download the firmware and software.

To do so follow the steps below:

1. Press F2+F4
2. Enter the password 1 <ALPHA> <ALPHA> 66831
3. Arrow down to and select MEMORY FUNCTIONS (F2)
4. Select CLEAR MEM (F4)
5. From this point you will be given 3 choices:

a. CLEAR CONFIG.SYS (F2)
b. CLEAR G1 FILES (F3)
c. CLEAR ALL GROUPS (F4)

You will need to clear all three by following the below:

CLEAR CONFIG.SYS (F2):

1. Select CLEAR CONFIG.SYS (F2)
2. Select CLEAR ALL (F2)
3. Select CLEAR MEM (F4) then at the ENTER GROUP1 press the green ENTER key to get back to the menu for the next part

CLEAR G1 FILES (F3):

1. Select CLEAR G1 FILES (F3)
2. It will then bring up the message 'RAM AND FLASH CLEARED COALESCING FLASH'
3. Select CLEAR MEM (F4) then at the ENTER GROUP1 press the green ENTER key to get back to the menu for the next part

CLEAR ALL GROUPS (F4)

1. Select CLEAR ALL GROUPS (F4)
2. It will then bring up the message 'RAM AND FLASH CLEARED COALESCING FLASH'
3. Select CONFIRM (F4)
4. Press the red CANCEL button twice then RESTART (F4)

If everything was done correctly it will restart then give you the error 'DOWNLOAD NEEDED NO *GO VARIABLE'

You will then be able to re-download and install the firmware and software using one of the below methods:

FlexClock - Vx Series - Firmware and Software Analog Phone Line Upgrade

or

FlexClock - Firmware and Software USB Upgrade


Path: Knowledge Base Index Page (A Work in Progress) > FlexClock (Main Page) > FlexClock - General Information and Functions

ID
393
Category
Training
  FAQ's
Date Created
5/7/2009 7:49:44 AM
Date Updated
6/7/2011 7:47:14 AM
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