Home      Ask a Question      My Stuff      Help   
  
PrintReader (TimeClock) - Replacing the Fingerprint Reader for the 330/380
If you connect a different fingerprint reader to the clock, the clock will detect this, and will refuse to allow anyone to use the clock until it is resolved. To alleviate this, you will be asked for the fingerprint manager password. When the clock has detected a different reader, it will only allow access to the manager menu via password.

The clock does this because it depends on trusting the database inside the fingerprint reader. If the fingerprint reader has been changed, the clock assumes it can no longer trust the data coming from the reader.

If you clear the memory of the reader, it will retrieve all current employees' fingerprint templates over the phone line next time you transmit. If you do not clear the memory, the system will assume (possibly incorrectly) that the reader's fingerprint database is up to date. If there is any doubt, you should clear the memory and download a fresh database from the server.

Note: The manager fingerprint is not stored on the server, as it can be different for each clock. Any time you perform a full download from the server, the manager fingerprint is irreversibly lost. You will have to use the manager password, and/or re-enroll the manager fingerprint manually.

Also, if you replace a single-cable reader with a dual-cable reader (or vice versa), you need to reprogram the clock for it to recognize the different reader type.

When you plug in a new reader, the clock will automatically recognize it is not the same one, and will initiate a re-download of the prints from the copy on our server.

Plug in the reader, and try to clock in or out. The clock will recognize it's not the same reader, and will ask for the manager password to confirm. It will then ask if you want to erase the reader's memory - choose YES (choice 1). You want the reader blank so the server can start filling it up with its copy of the finger database. Transmit the clock and you should be good.


Path: Knowledge Base Index Page (A Work in Progress) > TimeClock PrintReader (Main Page) > PrintReader (TimeClock) - Replacing the Fingerprint Reader for the 330/380
ID
153
Category
Training
  FAQ's
Date Created
8/15/2007 10:01:13 AM
Date Updated
2/16/2010 9:03:19 AM
Back to Search Results