Home      Ask a Question      My Stuff      Help   
  
VoiceClock - Setting up as well as Creating a Custom VoiceClock Prompt
Question
ID
82
Category
Training
  FAQ's
Date Created
11/29/2006 1:11:18 PM
Date Updated
11/27/2012 2:25:51 PM
How do I set up the prompts in my VoiceClock
Answer
Once your Voice Clock is setup and assigned on your account you will need to go to the Accountant Menu > Assign Time Device Prompts. Choose the device you would like to add a prompt to in the drop down on the top right of the page then use the Add New link. From there it will give you a page which looks like a simplified version of setting up a clock prompt for a standard time clock.

Explanation of the fields:

Time Device: This should show the name of the device you want to edit.

Variable: this will give you a drop down of two variables. Two for Numeric / Dollar Prompts (J and K) and two for Labor/Department Code Prompts (Y and Z).

Ask When: This lets you choose when you want the prompt to come into play either on the in or the out punch.

Prompt Wave: Choose the prompt wave you wish to use. More of this is explained below in sections noted with three asterisk. In most cases this would be a 1 to 2 digit number.

Restriction List: Same as in the regular clock prompts. It lets you restrict the input to a predefined list. The list can have no more than 500 characters to include punctuation's, alpha, numeric, and any special characters.

Min Length:, Max Length: Allows you to set the limit of characters allowed to be entered from 0-9 characters.


A more detailed explanation of the workings of the clock prompts on a Voice Clock can be found below:

On every Voice Clock, there is a folder with the appropriate .wav files needed for the Voice Clock to function. The folder's default location is: C:\Program Files\mc2\voice.


Inside the voice folder, there are various .wav files ranging from 00-59.wav respectively. These stand for the different times that can be clocked in/out throughout the day. Example: "3" "01" are separate .wavs that the Voice Clock uses to tell the employee that they've successfully clocked in/out at 3:01.

Separate wave files exist for the numbers 0 through 9 that are different from the ones numbered 00 thru 09. The single digit ones speak the single digits, and the double digit ones speak both digits (like oh-one or oh-nine). The file 00.wav says "o'clock".

Also contained in the voice folder are various other prompts that are prerecorded. These extra prompts are a standard variety of industry specific items like: "Enter Tips" or "Enter Department Number", etc. There are also seven prompts named "promptx" where x is a number 1-7. A list of those prompts:

prompt1 = instructions
prompt2 = department
prompt3 = job
prompt4 = location
prompt5 = tips
prompt6 = net
prompt7 = gross

When creating custom prompts, the custom prompt must be named: promptx where x is a number OTHER THAN 1-7 WHICH IS ALREADY CONTAINED IN THE FOLDER!. So, if I were to create a Spanish prompt prompting the employee to enter a number, I would name it "prompt8" (with the default extension of .wav of course). All files in the voice folder must be in .wav format!

The reason the file must be named "promptx" is simply because when adding a prompt to a Client on the server side , a numeric value MUST be entered. Thus, if I were to name my Spanish prompt "prompt8", on the server side I would only put 8 (disregarding the 'prompt' part of the filename) on the Assign Time Device Prompts portion of the Accountant Menu.

Note: We MAY be able to create custom (voice recorded) prompts. There is a minimum $50 fee for this service and it would be on a case by case/availability basis. Please contact Support for further details.


Path: Knowledge Base Index Page (A Work in Progress) > VoiceClock (Main Page) > VoiceClock - Setting up as well as Creating a Custom VoiceClock Prompt

Back to Search Results