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| TimeClock - Serial Number Change | ||||||
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| How do I change a serial number on a clock, without getting the activation charge again? | ||||||
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| *Attention: Using this screen prevents you from getting billed any activation fees when all you're doing is replacing a clock. *Attention: Before you do the serial number change, you MUST transmit all punches out of the clock's memory (if possible), otherwise you will not be able to transmit them to the server. There are two places you can find this screen: 1. First select the client you are working with in your client list 2. Then click on Administration in your Main Menu. This will give you a list of Administration tools 3. Select Verify Transmit and it will give you a list of the clocks assigned to the client. 4. Click on the serial number you are wanting to change, this will bring you to a page called Clock Detail 5. The first line on this page is the Serial Number and the word "Change" next to it, click "Change". This page will allow you to enter the old serial number, the new serial#, and to download the onboard software into the new clock terminal,if needed. You can also find this screen in your client list, you click on the number of clocks next to the clients name, then click on the serial number. This screen is for changing the serial number of a clock on an existing account. You do this when you're replacing a broken clock with a new one. When you do a Serial Number Change, the old clock is instantly deactivated (it can no longer transmit), and the new one becomes active in its place. A video tutorial on this article can be found here: http://payrollservers.us/shareddocs/helpvideos/changeclocksn/changeclocksn.html Path: Knowledge Base Index Page (A Work in Progress) > TimeClock (Main Page) > TimeClock - General Information and Issues > TimeClock - Serial Number Change | ||||||
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