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Support - No Permission Error using the WebClock (IP Filter) Question ID 24 Category Training   FAQ's Date Created 4/30/2004 4:40:32 PM Date Updated 8/9/2011 12:29:50 PM I'm getting the following error message when using the Web clock: "You do not have permission to use the web clock from your location: 111.222.333.444" Answer This usually deals with the WebClockIPFilter feature (Accountant Menu > Miscellaneous Settings > WebClockIPFilter) and means that someone with Accountant level access has added an IP address restriction on the client account. The WebClockIPFilter is used to ensure that employees can only clock in from an appropriate computer. The number shown in the error message is the IP address (111.222.333.444 is a generic and may be different on your computer) that our server sees, and must be added to the filter list to validate the computer. As stated before the screen where this can be edited is on the Accountant Menu > Miscellaneous Options > WebClockFilter. Again this page is only accessible at the Accountant login level. Back to Search Results