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| VoiceClock - PIN Duplicates | ||||||
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| Question | |
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| An employee is getting an error message stating that their card number/PIN is a duplicate and needs to be changed before allowing them to use the VoiceClock. What is happening? | ||||||
| Answer | ||||||
| With using the VoiceClock, as the clock is not assigned to a single client but can be used by multiple clients under a Partner, any client using the clock must have employees with unique PINs. A few tips before assigning a client to the VoiceClock is to do one of the below: 1. Assign the PINs yourself for each employee. 2. If you are planning to allow the client to add their own PINs to the employees for use on the VoiceClock you could come up with a simple system for each different client and instruct them that if they plan to use the clock they will need to do something like adding "999" to either the beginning (or ending your choice) of the PIN they intend to use. For the next client instruct them to use "888" and so forth. 3. Keeping documentation on what (PIN's) was used in the past for previous clients assigned to the VoiceClock is preferred. Path: Knowledge Base Index Page (A Work in Progress) > VoiceClock (Main Page) > VoiceClock - PIN Duplicates | ||||||
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